2. Delivery
If the customer is a business entity, delivery shall be made at the customer’s risk. This also applies in the case of partial deliveries.
If the customer is a consumer, the risk of accidental loss or accidental damage to the goods shall pass to the customer only upon actual handover of the goods, even in case of sales involving carriage. Handover shall also be deemed to have taken place if the buyer delays acceptance of the goods.
Delivery shall be made to the delivery address specified by the customer.
The stated prices include all local taxes unless otherwise indicated. Depending on the tax rules of the customer’s country, VAT and customs duties may be added to the invoice or may be payable to the local customs authority.
Delivery within Ukraine costs USD 5 per order. For orders over USD 100, delivery within Ukraine is free of charge. International shipping rates are available in the “Shipping” section.
Any additional customs duties and charges for deliveries to countries outside Ukraine (third countries) shall be borne by the customer.
The customer or an authorized representative must thoroughly inspect the goods upon receipt in order to detect any transportation damage. Any transportation or packaging damage discovered must be confirmed in writing by the carrier upon delivery and properly documented.
Consumers are also requested, without legal obligation, to notify LLC “Woodstock Guitars” of any clearly identifiable transportation damage.